Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, configure trading bots, or contact us for support. This includes:

  • Account information (username, email address, password)
  • Trading preferences and bot configurations
  • Exchange API keys (stored securely and encrypted)
  • Usage data and interaction with our services

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Execute trades on your behalf through connected exchanges
  • Send you technical notices and support messages
  • Respond to your comments and questions

3. Data Security

We implement industry-standard security measures to protect your data. All sensitive information, including API keys, is encrypted at rest and in transit. We never store your exchange passwords.

4. Third-Party Services

Our service integrates with third-party exchanges (Binance, Coinbase, Kraken, KuCoin, Bybit) and Cryptohopper. These services have their own privacy policies that govern how they handle your data.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can also export your data or close your account at any time from your account settings.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@cryptoindexbot.com.